Privacy Policy

1. Introduction

Maxalt Opt ("we", "us", or "our") respects the privacy of visitors to our website and users of our services. This Privacy Policy describes the categories of information we may collect, how that information is used, the circumstances in which it may be shared, and the choices available to you regarding your information. By accessing or using our website, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as name, email address, and phone number when voluntarily submitted through a contact or lead form.
• Account information — details provided when registering for access to any dashboard or service, including login credentials.
• Usage data — information about how you interact with our website, including pages visited, time spent, and referral source.
• Technical data — IP address, browser type, device identifiers, and operating system, collected automatically through standard web technologies.
• Communications — records of correspondence you send to us, including support requests and feedback.

3. How We Use Information

Information we collect may be used to:

• Provide, operate, and maintain our website and services.
• Respond to inquiries, support requests, and other communications.
• Improve the functionality, content, and user experience of our website.
• Send administrative information, updates, or requested materials.
• Monitor usage patterns and detect, prevent, or address technical or security issues.
• Comply with applicable legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember preferences, and analyse how the site is used. You can set your browser to refuse some or all browser cookies, or to alert you when a website sets or accesses cookies. If you disable cookies, certain features of the website may become inaccessible or function incorrectly.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.

6. Sharing and Disclosure

We do not sell personal information. We may share information in the following limited circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, or communications, under obligations of confidentiality.
• To comply with a legal obligation, court order, or governmental request.
• To protect the rights, property, or safety of Maxalt Opt, our users, or others.
• In connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer required, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Information we collect may be stored and processed in countries other than your own. Where such transfers occur, we take steps intended to ensure that information continues to receive an adequate level of protection in accordance with this Policy.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the ability to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request a copy of your information in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

12. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to such third parties, and we encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised date, and we encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our data practices, please reach out to us via the contact information provided on our Contact page.